UI · UX · User Research in mobile applications and web interfaces
Search and analysis of internal and external information regarding the brand and the user. / User identification / Profile creation / Creation of materials with the results of the research to know their specific needs and objectives, Empathy maps, Journey Maps / Creation of flow charts (Web and Apps) / Interface flow design ( Wireframes) / Interface design (Web and Apps) / Creation and application of in-person or online user tests / Analysis of results and creation of reports / Identification and solution of problems in the user experience.
Agile - Scrum
Identification of problems and needs together with the Product Owner or technology team, creation of product backlog, organization of Sprints. Review and monitoring of the project at all stages of the process.